Create SFDC development using visual force pages, visual force components AJAX Tool kit, SOQL, and SOSL. Agile Environment work involving in Daily Scrum, Spring Grooming and planning sessions Work across various SFDC implementations covering Sales Cloud, Service Cloud &App-exchange applications. System Integration using SOAP and REST based Web Services API to internal applications and legacy systems. SFDC development using Apex classes, Triggers, Apex Test Classes for SFDC testing and Batch Apex for complex data processing. Work in the area of Case management functionality to help agents solve customer issues thus improving overall productivity. Customize various SFDC standard objects like Accounts, Contacts, Opportunities, Cases Entitlements, Service Contracts, Reports and dashboards. Deploy experience using IDE and Change sets as well as hands on Sandbox management experience. Work with Sales Cloud, Service Cloud, Community cloud, Marketing cloud. Generating and analyzing custom reports and dashboard for management and various business unit personnel to provide detail information on key performance indicators. Create Page Layouts, search layouts to organize fields, custom links, related lists and other components on a record detail and edit pages. Write SOQL and SOSL using Force.com explorer, Developer console and Force workbench. Sales cloud implementation, Service cloud modules, Salesforce SF1, Salesforce lightning and Chatter. Data Migration using out of the box Apex Data Loader. Proficient in creating profiles and implementation of Role Hierarchies for system security design.